Privacy Policy

Effective date 04 May 2026

NJB Pressure Washing ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Who We Are

NJB Pressure Washing is a sole trader pressure washing service based in the United Kingdom, covering Bath and North East Somerset and surrounding areas. Our contact details are: Email: njbpressurewashing@gmail.com

Information We Collect

We collect personal information when you:

  • Fill out our quote request or contact form
  • Book a service via our scheduling system
  • Email or call us

The types of information we collect include:

  • Name
  • Email address
  • Phone number
  • Property address and postcode
  • Any message or additional details you provide about your cleaning requirements

We may also automatically collect technical information such as your IP address, browser type, and pages visited (via cookies — see our Cookie Policy below).

How We Use Your Information

We use your personal information to:

  • Provide you with a quote, date of planned visit or respond to your enquiries
  • Schedule and deliver our pressure washing services
  • Communicate with you about bookings and services
  • Improve our website and services
  • Comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Contract — to provide the services you request
  • Legitimate interests — to run and improve our business
  • Consent — where you have given it (e.g. for marketing emails)

Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers (e.g. our scheduling/calendar system, email provider, or payment processor) who help us deliver our service
  • Professional advisers (accountant, insurer, legal) where necessary
  • Law enforcement or regulators if legally required

All third parties are required to keep your data secure and only use it for the purposes we specify.

How Long We Keep Your Data

We keep your personal information only for as long as necessary:

  • Enquiry/quote data: up to 12 months if no booking is made
  • Customer records: up to 7 years after the last service (for accounting and legal purposes)

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise any of these rights, please email us at njbpressurewashing@gmail.com.

Cookies and Tracking

Our website uses cookies. For full details, please see our Cookie Policy.

Security

We take reasonable technical and organisational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes to our privacy policy will be updated on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: njbpressurewashing@gmail.com.